| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize high-quality goods and offer competitive pricing to ensure our customers enjoy fruitful benefits, fostering enduring partnerships.
Q2. What is your terms of payment?
A: We require a 30% T/T deposit upfront, with the remaining 70% payable before shipment. Rest assured, we will provide you with detailed photos of the products and packaging before you complete the payment balance.
Q3. What is your terms of delivery for you to select?
A: Our delivery options include EXW, FOB, CFR, CIF, and DDU, allowing you the flexibility to choose the most convenient terms for your order.
Q4. How about your delivery time?
A: Typically, our delivery period spans 15 to 30 days post receipt of your advance payment. However, the precise time frame is contingent upon the specifics of the items and the quantity of your order. Q5. Can you produce according to the samples?
A: Indeed, we have the capability to produce based on your samples or technical drawings. We are equipped to develop the necessary molds and fixtures to bring your vision to life.
Q6. What is your sample policy?
A: We are pleased to offer samples; however, customers are responsible for covering the cost of the sample along with any courier fees.
Q7. Do you test all your goods before delivery?
A: Absolutely, we conduct a thorough 100% testing on all goods to ensure quality assurance before dispatch.
Q8. How about your warranty?
A: We proudly offer a one-year warranty on our products, provided there is no damage attributable to human error, guaranteeing peace of mind for our customers.
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