| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are committed to maintaining exceptional product quality and offering competitive pricing. This ensures that our valued customers continue to benefit from our partnership for the long term.
Q2. What is your terms of payment?
A: Our payment terms require a 30% deposit via T/T, with the remaining 70% to be paid before delivery. We provide you with photos of the products and packaging to review before finalizing the balance.
Q3. What is your terms of delivery for you to select?
A: We offer a variety of delivery terms to fit your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. How about your delivery time?
A: Typically, our delivery timeframe ranges from 15 to 30 days following the receipt of your advance payment. The exact timing may vary depending on the specific items and the size of your order. Q5. Can you produce according to the samples?
A: Absolutely, we have the capability to manufacture based on your samples or technical drawings, crafting the necessary molds and fixtures to meet your requirements.
Q6. What is your sample policy?
A: We are pleased to offer samples upon request. However, we kindly ask our customers to cover the sample cost along with the courier charges.
Q7. Do you test all your goods before delivery?
A: Yes, quality assurance is our priority; therefore, we perform a comprehensive 100% test on all goods before they are dispatched.
Q8. How about your warranty?
A: We stand by the quality of our products with a one-year warranty, provided there is no human-inflicted damage.
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