Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure enduring and prosperous business relationships with your clients?
A: We consistently deliver exceptional product quality along with competitive pricing, ensuring our clients enjoy maximum benefits and satisfaction, creating strong and lasting partnerships.
Q2. What are your accepted terms of payment?
A: Our payment terms require a 30% T/T deposit upfront, with the remaining 70% due before shipment. For your assurance, we will provide comprehensive photographs of the products and their packaging for your review before you complete the payment.
Q3. Which delivery terms do you offer for your customers to choose from?
A: We offer a comprehensive suite of delivery options such as EXW, FOB, CFR, CIF, and DDU, allowing you to choose the most convenient and cost-effective logistical solution.
Q4. Can you describe your delivery timelines?
A: Generally, we require between 15 to 30 days post receipt of your advance payment to efficiently process and dispatch your orders. However, exact timelines depend on specific items and quantities ordered.
A: Absolutely, we have the expertise to manufacture products based on your samples or technical drawings and are fully equipped to develop the necessary molds and fixtures tailored to your specifications.
Q6. What is your policy regarding samples?
A: We can provide samples for your evaluation; however, customers are responsible for covering the sample cost and courier charges, ensuring you can assess our quality firsthand.
Q7. Do you conduct testing on all your products before they are shipped?
A: Yes, we conduct comprehensive testing on 100% of our products, ensuring they meet our rigorous quality standards before they leave our facility, guaranteeing reliability and performance.
Q8. What does your warranty entail?
A: We are proud to offer a comprehensive one-year warranty, assuring you peace of mind, provided the issue is not due to misuse or human error, safeguarding your investment.