| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you foster long-term partnerships with your business?
A: By maintaining exceptional quality in our products and offering competitive pricing, we ensure that our customers enjoy significant benefits, nurturing enduring business relationships.
Q2. What are your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% to be paid before dispatch. Rest assured, we will provide detailed product and packaging photos prior to finalizing the payment.
Q3. What delivery terms are available for selection?
A: We offer various delivery terms for your convenience, including EXW, FOB, CFR, CIF, and DDU.
Q4. How do you ensure timely delivery of orders?
A: We typically deliver within 15 to 30 days after receiving your advance payment. The exact timeframe is tailored to the product type and order quantity. Q5. Can you produce items based on samples?
A: Absolutely! We can manufacture products based on your samples or technical drawings, and we possess the capability to create molds and fixtures accordingly.
Q6. What is your policy regarding samples?
A: We offer sample provision upon request. However, customers are responsible for both the sample and courier costs.
Q7. Do you conduct quality checks on your products before shipment?
A: Certainly, we perform a comprehensive quality check on 100% of our goods prior to delivery, ensuring they meet our high standards.
Q8. What warranty do you offer on your products?
A: We offer a one-year warranty on our products, provided there is no human-induced damage, demonstrating our commitment to quality and customer satisfaction.
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