Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure strong and lasting business partnerships with your clients?
A: We unwaveringly uphold extraordinary product quality and offer competitive pricing, which enables our clients to reap considerable advantages, cultivating long-lasting partnerships.
Q2. Could you please elaborate on your payment terms?
A: Our payment terms include a 30% deposit via T/T, with the final 70% due before shipment. Prior to paying the balance, we provide comprehensive photographs of the products and their packaging to ensure full transparency.
Q3. What delivery terms do you offer for convenient selection?
A: We proudly offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, allowing you to select the most convenient option tailored to your specific shipping requirements.
Q4. Could you provide insights on your delivery timelines?
A: Typically, delivery is executed within 15 to 30 days following the receipt of your advance payment. However, the precise timeline is contingent upon the complexity and volume of the order. Q5. Are you capable of manufacturing products based on samples?
A: Absolutely, we can expertly craft products using your samples or technical drawings. Our capabilities include creating custom molds and fixtures to meet your exact specifications with precision.
Q6. What is your policy regarding samples?
A: We are delighted to offer samples; however, the associated costs for samples and courier services are the responsibility of the customer.
Q7. Do you conduct tests on all products before dispatch?
A: Yes, we conduct comprehensive testing on every single product before dispatch, ensuring they meet our stringent quality and reliability standards.
Q8. Can you detail your product warranty?
A: We provide a generous one-year warranty, covering any defects with the exception of those arising from human-induced damage, ensuring peace of mind and confidence in our products.