| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are steadfast in our commitment to forging long-term alliances by consistently delivering superior product quality coupled with competitive pricing. This strategic approach ensures that our partners consistently reap substantial rewards, fostering enduring business relationships founded on trust and shared prosperity.
Q2. What are your payment terms?
A: We offer transparent and straightforward payment terms, starting with a 30% deposit via T/T to initiate orders, followed by the remaining 70% balance payable before shipment. To reinforce our dedication to quality, we provide comprehensive photographs of both products and packaging prior to final payment, ensuring complete peace of mind.
Q3. What delivery terms do you offer for selection?
A: We present a versatile array of delivery terms to cater to varying shipping requirements, including EXW, FOB, CFR, CIF, and DDU. This flexibility empowers our partners to choose the logistical option that seamlessly aligns with their needs.
Q4. Can you provide details about your delivery timeline?
A: Our standard delivery timeline is between 15 to 30 days post-receipt of advance payment, with the exact duration influenced by product specifics and order volume. We stand committed to delivering promptly without compromising our high-quality standards. Q5. Can you manufacture based on samples?
A: Absolutely, we pride ourselves on our capability to produce custom items based on your samples or technical drawings. Our proficient team excels in crafting the requisite molds and fixtures, ensuring your unique designs are realized with precision and expertise.
Q6. What is your policy on providing samples?
A: We are delighted to offer samples to our potential partners. While the cost and courier fees for samples fall under customer responsibility, this allows you to personally verify our outstanding product quality before committing to a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Certainly, we uphold a stringent quality assurance process, ensuring that 100% of our products undergo thorough testing prior to dispatch. This meticulous attention guarantees our partners receive nothing short of impeccable quality products.
Q8. What does your warranty cover?
A: Our all-encompassing warranty provides a full year of coverage, excluding damage resulting from human actions. This robust warranty highlights our confidence in the durability and reliability of our products, offering our valued customers complete peace of mind.
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