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Q1: How do you ensure a long-term business partnership with your clients?
A: We focus on maintaining superior product quality and offering competitive prices. This strategy ensures our clients continue to benefit from their association with us, fostering a lasting business relationship.
Q2: What are your preferred payment terms?
A: Our terms require a 30% deposit via T/T, with the remaining 70% due before shipment. To assure you of the product's quality and packaging, we provide detailed photographs prior to final payment.
Q3: What delivery terms do you offer for your clients to choose from?
A: We provide a variety of delivery terms such as EXW, FOB, CFR, CIF, and DDU, ensuring flexibility and convenience for our customers.
Q4: How do you manage your delivery timelines?
A: Typically, our delivery window is between 15 to 30 days following receipt of the advanced payment. However, the exact timeline is contingent upon the specific items and order volume. Q5. Are you able to produce based on samples provided by clients?
A: Absolutely, we can manufacture products based on your samples or technical blueprints. We are equipped to develop the necessary molds and fixtures to meet your requirements.
Q6: Could you explain your sample policy?
A: We are pleased to supply samples; however, customers are responsible for covering both the sample cost and any associated courier fees.
Q7: Do you conduct quality tests on all products before dispatch?
A: Certainly, we perform comprehensive tests on 100% of our goods prior to delivery, ensuring they meet our high-quality standards.
Q8: What warranty do you offer for your products?
A: We extend a one-year warranty, provided there is no damage caused by human error, ensuring peace of mind for our customers.