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Q1: How do you cultivate enduring business partnerships with your clients?
A: We are committed to nurturing long-lasting relationships with our clients by consistently upholding the highest quality standards. Coupled with our competitive pricing, this ensures our clients enjoy unparalleled benefits every step of the way.
Q2. What are your accepted payment terms?
A: Our payment terms are designed to be straightforward: we require a 30% deposit through T/T, and the remaining 70% is due before shipment. Rest assured, before the final payment, we will provide comprehensive photographs of your products and their packaging for your peace of mind.
Q3. What delivery terms do you offer for selection?
A: We offer a wide array of delivery terms to suit your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. What is your estimated delivery timeline?
A: Our typical delivery timeframe ranges from 15 to 30 days after we receive your advance payment. This schedule is adaptable based on the specifics and quantity of your order. Q5. Can you manufacture items based on samples?
A: Certainly! We have the capability to manufacture products using your samples or technical drawings. We can also develop the necessary molds and fixtures to bring your vision to life.
Q6. Could you outline your sample policy?
A: We are pleased to offer samples to our valued customers. Please note, however, that customers are responsible for covering the costs associated with the samples and courier services.
Q7. Do you conduct a comprehensive inspection of all goods prior to delivery?
A: Absolutely! We implement an exhaustive inspection process, rigorously testing 100% of our goods to ensure they meet our stringent quality standards before they are dispatched.
Q8. What are the details of your warranty coverage?
A: We provide an extensive one-year warranty on our products, protecting against defects provided there is no human-induced damage, ensuring your purchase is safeguarded with reliable support.