









FAQ:
Q1: How do you ensure a long-lasting business relationship with us?
A: We are committed to maintaining exceptional product quality and competitive pricing, ensuring our customers always gain maximal benefit from partnership with us.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. Prior to final payment, we will provide you with detailed images of your products and their packaging.
Q3. What delivery terms do you offer for selection?
A: You can choose from several delivery options, including EXW, FOB, CFR, CIF, and DDU, to best suit your needs.
Q4. What can you tell us about your delivery timelines?
A: Typically, delivery takes between 15 to 30 days after receiving your advance payment. The precise timeline is contingent upon the specific items and order quantities. Q5. Are you able to manufacture products according to samples provided?
A: Absolutely, we can craft products based on your samples or technical drawings and have the capability to develop the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: Certainly, we can provide samples; however, the customer is responsible for the associated sample and courier costs.
Q7. Do you conduct quality checks on all goods prior to dispatch?
A: Yes, we perform comprehensive testing on 100% of our products to ensure they meet our high standards before delivery.
Q8. What warranty do you offer on your products?
A: We offer a one-year warranty, provided there is no damage caused by human error.