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Q1: How do you ensure our business partnership flourishes in the long run?
A: We maintain exceptional product quality and offer competitive prices to guarantee substantial benefits for our cherished customers.
Q2. What are your payment terms?
A: We require a deposit of 30% via T/T, with the remaining 70% due before dispatch. Rest assured, we'll provide detailed photographs of the products and their packaging prior to the final payment.
Q3. What delivery terms can you offer for our selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU.
Q4. What is your expected delivery timeframe?
A: Typically, our delivery spans 15 to 30 days post receipt of your advance payment. The exact timeframe is contingent upon both the product specifics and your order quantity. Q5. Are you able to produce items based on provided samples?
A: Absolutely, we are equipped to craft products from your samples or technical blueprints, including mold and fixture creation.
Q6. Could you elaborate on your sample policy?
A: We do provide samples; however, the sample cost and courier fees are to be covered by the customer.
Q7. Do you conduct comprehensive testing on all products prior to shipment?
A: Indeed, we ensure a 100% full testing process for all products before they are dispatched.
Q8. What are the details of your warranty coverage?
A: We proudly offer a one-year warranty, provided there is no damage caused by human error.