| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions:
Q1: How does Shandong Fulong Electric Vehicle Co., Ltd. ensure a fruitful and enduring business relationship with its partners?
A: We consistently uphold an exceptional standard of quality and offer competitive pricing, guaranteeing that our customers continually receive value and advantages in the marketplace.
Q2. What are the payment terms available for transactions?
A: A 30% T/T deposit is required upfront, with the remaining 70% due before delivery. We provide comprehensive documentation, including product and packaging photos, to assure transparency before the balance is settled.
Q3. What are your available delivery terms to choose from?
A: Our delivery terms are flexible and include EXW, FOB, CFR, CIF, and DDU, allowing you to select the most convenient option.
Q4. Can you provide details on your delivery timelines?
A: Typically, our delivery spans 15 to 30 days post receipt of advance payment. The precise delivery schedule is contingent on the specific items and the size of the order. Q5. Is production according to samples viable?
A: Absolutely, we have the capability to produce based on your samples or technical drawings, and we are equipped to craft the necessary molds and fixtures.
Q6. Could you explain your sample provision policy?
A: We do offer samples, but the cost of the sample and the courier charges are borne by the customer.
Q7. Is every product tested prior to delivery?
A: Yes, we conduct thorough testing on 100% of our goods to ensure quality and reliability before they are dispatched.
Q8. What kind of warranty does Shandong Fulong Electric Vehicle Co., Ltd. offer?
A: We extend a robust one-year warranty on our products, contingent on no damage caused by human interference.
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