| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you establish long-term partnerships with your clients?
A: By consistently delivering top-notch quality products at competitive prices, we ensure that our clients maximize their benefits and enjoy a lasting collaboration with us.
Q2. What are the terms of payment you offer?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. To facilitate transparency, we will provide photos of the products and packaging prior to the final payment.
Q3. What delivery terms do you provide for your convenience?
A: We offer a range of delivery options including EXW, FOB, CFR, CIF, and DDU, allowing you to choose the most suitable for your needs.
Q4. Could you inform us about your delivery timeline?
A: Typically, the delivery time is between 15 to 30 days following the receipt of your advance payment. However, the exact duration depends on the specific items and order quantity. Q5. Is it possible for you to produce according to samples?
A: Absolutely, we can produce based on your samples or technical drawings. Our capabilities include creating molds and fixtures to meet your requirements.
Q6. What is your policy regarding samples?
A: We are happy to provide samples; however, the cost of the sample and courier must be borne by the customer.
Q7. Do you conduct quality tests on all your products before they are shipped?
A: Yes, we perform a comprehensive 100% quality test on all our products before delivery to ensure they meet our high standards.
Q8. What warranty do you offer for your products?
A: We offer a reassuring one-year warranty on our products, provided that there is no damage caused by user mishandling.
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