| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: Our unwavering commitment to excellence is the cornerstone of our operations. At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize delivering superior product quality coupled with competitive pricing, ensuring our valued clients receive exceptional benefits. This dedication nurtures trust and cements lasting partnerships.
Q2. What are your terms of payment?
A: Our payment terms are designed for simplicity and transparency. We require a 30% T/T deposit up front, with the remaining 70% payable before delivery. To foster confidence, we provide detailed product and packaging visuals
before the final payment, ensuring clarity at every step.
Q3. What delivery terms do you offer for your clients to choose from?
A: We demonstrate our commitment to flexibility by offering a wide array of delivery options. Clients can choose from EXW, FOB, CFR, CIF, and DDU, allowing them to select the terms that best align with their logistical needs.
Q4. How do you manage your delivery timelines?
A: Precision and punctuality are the cornerstones of our delivery management. Typically, delivery timelines span 15 to 30 days after receiving the advance payment. This timeframe is adaptable based on your specific order details and volume, ensuring personalized service.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we possess the capability to reproduce products from your samples or technical drawings. Our state-of-the-art facilities enable us to create precise molds and fixtures, consistently delivering the quality you expect.
Q6. Could you elaborate on your sample policy?
A: Samples are available to interested clients, offering a firsthand demonstration of our product's exceptional quality. Please note, the sample cost along with courier fees are borne by the client, ensuring clarity and fairness.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is our hallmark, and we steadfastly ensure that 100% of our products undergo thorough testing before dispatch. This rigorous process upholds our promise of excellence and reliability.
Q8. Can you give details about your warranty provisions?
A: We proudly offer a comprehensive one-year warranty with every product, covering all scenarios except those involving human-induced damage. This ensures peace of mind and confidence in your investment, safeguarding your satisfaction.
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