Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you nurture our partnership for long-term success?
A: We maintain exceptional product quality and offer competitive pricing to ensure that our customers consistently experience benefits and remain satisfied.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. Rest assured, we will provide you with detailed photos of the products and their packaging prior to final payment.
Q3. What delivery terms do you offer?
A: We offer a variety of delivery options including EXW, FOB, CFR, CIF, and DDU to best suit your needs.
Q4. What is your estimated delivery timeline?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. However, the exact timeline may vary depending on the specific items and order quantity. Q5. Can you create products based on samples?
A: Absolutely, we can produce items based on your samples or technical drawings, and we are equipped to construct the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are pleased to offer samples; however, customers are responsible for both the sample cost and the courier charges.
Q7. Do you conduct tests on all goods before delivery?
A: Yes, we ensure 100% testing of all products to guarantee quality before they are dispatched.
Q8.How comprehensive is your warranty?
A: We offer an extensive one-year warranty policy, provided that no human-induced damage occurs.