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Q1: How do you make our business as long-time cooperation?
A: We maintain a strong partnership by consistently offering top-notch quality and highly competitive pricing, ensuring that our customers continue to benefit from our collaboration.
Q2. What is your terms of payment?
A: We require a 30% deposit via T/T, with the remaining 70% to be settled before delivery. Prior to final payment, we provide comprehensive photos of the products and packaging to assure you of our quality.
Q3. What is your terms of delivery for you to select?
A: We offer a variety of delivery terms such as EXW, FOB, CFR, CIF, and DDU to cater to your specific needs.
Q4. How about your delivery time?
A: Typically, delivery takes between 15 and 30 days post payment receipt. The exact timeframe varies based on the product type and order quantity. Q5. Can you produce according to the samples?
A: Absolutely, we can craft products based on your samples or technical drawings, creating the necessary molds and fixtures to meet your specifications.
Q6. What is your sample policy?
A: We are pleased to offer samples, though the associated sample and courier costs are the responsibility of the customer.
Q7. Do you test all your goods before delivery?
A: Yes, we conduct rigorous testing on 100% of our products to ensure they meet our high standards before they are shipped to you.
Q8.How about your warranty?
A: We stand by our product quality with a one-year warranty, covering any issues not caused by human damage.