| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our unwavering commitment to excellence is the cornerstone of our service. We focus on delivering superior product quality coupled with competitive pricing, ensuring that our valued clients experience unparalleled benefits. This dedication not only builds trust but also cements enduring partnerships.
Q2. What are your terms of payment?
A: Our payment terms are designed for simplicity and transparency. A 30% T/T deposit initiates the process, with the remaining 70% balance due before delivery. To bolster confidence and transparency, we provide detailed visuals of both the product and packaging.
before the final payment is made.
Q3. What delivery terms do you offer for your clients to choose from?
A: Our versatile delivery terms demonstrate our commitment to flexibility. Clients can select from a variety of options, including EXW, FOB, CFR, CIF, and DDU, to best cater to their logistics requirements.
Q4. How do you manage your delivery timelines?
A: Precision and punctuality define our delivery management. Our standard timelines range from 15 to 30 days after advance payment, tailored to your order's specifics and volume, ensuring personalized service.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, we are fully equipped to reproduce products from your samples or technical drawings. Our state-of-the-art facilities enable us to craft precise molds and fixtures, ensuring the high quality you anticipate.
Q6. Could you elaborate on your sample policy?
A: We offer samples to showcase the quality of our products firsthand. Please note, the responsibility for sample costs and courier fees lies with the client, ensuring transparency and fairness in our dealings.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is at the heart of our operations. We assure that every single product undergoes extensive testing prior to dispatch, reinforcing our pledge of excellence.
Q8. Can you give details about your warranty provisions?
A: We proudly offer a robust one-year warranty with every product, covering all aspects except for human-induced damage. This provision ensures peace of mind and confidence in your investment.
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