| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are committed to cultivating enduring partnerships through a blend of outstanding product quality and competitive pricing strategies. Our approach secures continual and substantial value for our partners, fostering a resilient and fruitful business alliance grounded in trust and shared success.
Q2. What are your payment terms?
A: Our payment terms, crafted for clarity and ease, require a 30% deposit via T/T to get started, with the outstanding 70% balance due before shipment. We enhance this process by sharing comprehensive photos of the products and packaging, reinforcing our dedication to quality assurance before the final payment.
Q3. What delivery terms do you offer for selection?
A: We present a comprehensive selection of delivery terms such as EXW, FOB, CFR, CIF, and DDU. This versatile range caters to varied shipping needs, providing our partners with the flexibility to choose the logistics option that aligns perfectly with their preferences.
Q4. Can you provide details about your delivery timeline?
A: Our standard delivery timeline spans from 15 to 30 days post receipt of your advance payment. This timeline is subject to the specific items and order volume. We are dedicated to ensuring prompt delivery without compromising on quality, aligning with the highest industry standards. Q5. Can you manufacture based on samples?
A: Absolutely, we excel in creating bespoke products from your samples or technical sketches. Our skilled team is proficient in developing the necessary molds and fixtures, transforming your unique concepts into reality with precision craftsmanship and expertise.
Q6. What is your policy on providing samples?
A: We warmly offer samples to prospective partners, with the sample cost and courier fees borne by the customer. This policy allows you to firsthand experience the remarkable quality of our products, building confidence before placing larger orders.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Indeed, our stringent quality assurance protocols dictate that 100% of our products undergo exhaustive testing before dispatch. This meticulous process ensures our partners consistently receive products that epitomize excellence and superior quality.
Q8. What does your warranty cover?
A: Our expansive warranty provides one full year of coverage, except for damages caused by human actions. This comprehensive warranty underscores our confidence in the resilience and reliability of our products, offering peace of mind to our esteemed customers.
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