| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ):
Q1: What strategies do you employ to cultivate long-term business relationships?
A: We prioritize superior product quality, paired with competitive pricing, to ensure our customers reap substantial benefits, fostering enduring partnerships.
Q2. Could you elaborate on your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% payable prior to delivery. Rest assured, we provide detailed product and packaging photographs before you settle the balance.
Q3. What delivery terms do you offer for selection?
A: Choose from a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU for your convenience.
Q4. Can you describe your delivery timeline?
A: Typically, delivery is within 15 to 30 days post-receipt of your advance payment. Exact timing is contingent upon the specific items and order quantity. Q5. Is custom production based on samples available?
A: Absolutely, we can produce based on your samples or technical drawings, complete with mold and fixture creation.
Q6. What are the details of your sample policy?
A: We offer samples, with the stipulation that customers bear the cost of the sample and courier services.
Q7. Do you conduct testing on all products prior to delivery?
A: Yes, each product undergoes a rigorous 100% quality test before it leaves our facility.
Q8. What warranty coverage do you provide?
A: We offer a comprehensive one-year warranty, excluding any damage caused by human error.
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