| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: Our strategy for nurturing enduring partnerships revolves around exceptional product quality paired with competitive pricing. This ensures our partners continuously enjoy significant benefits, cultivating a long-lasting business relationship founded on trust and mutual success.
Q2. What are your payment terms?
A: Our transparent and convenient payment terms require a 30% deposit via T/T to begin, with the outstanding 70% payable before shipment. We reinforce our commitment to quality by providing detailed photographs of the products and packaging before the final payment is completed.
Q3. What delivery terms do you offer for selection?
A: To meet diverse shipping needs, we offer a flexible range of delivery terms, such as EXW, FOB, CFR, CIF, and DDU, granting our partners the choice to select the option that best accommodates their logistical preferences.
Q4. Can you provide details about your delivery timeline?
A: Our typical delivery timeline ranges from 15 to 30 days after receiving your advance payment. The exact timing depends on item specifics and order quantity. We are committed to prompt delivery while upholding the highest quality standards. Q5. Can you manufacture based on samples?
A: Absolutely, we excel in custom production derived from your samples or technical drawings. Our skilled team specializes in crafting the necessary molds and fixtures to transform your unique visions into reality with precision and expertise.
Q6. What is your policy on providing samples?
A: We are pleased to offer samples to potential partners, although the sample cost and courier fees are customer responsibilities. This allows you to experience our superior product quality firsthand before proceeding with a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Indeed, we maintain a strict quality assurance protocol, ensuring that 100% of our products are thoroughly tested before dispatch. This meticulous attention to detail guarantees our partners receive only top-notch quality products.
Q8. What does your warranty cover?
A: Our comprehensive warranty provides one full year of coverage, barring damage caused by human actions. This reflects our confidence in the durability and reliability of our products, providing peace of mind to our esteemed customers.
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