Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure enduring and prosperous business relationships with your clients?
A: We unfailingly uphold exemplary product quality, seamlessly paired with competitive pricing, ensuring our clients experience significant advantages and ultimate satisfaction.
Q2. What are your accepted terms of payment?
A: Our payment structure is customer-friendly, requiring 30% T/T in advance as a deposit, while the remainder, 70%, is due before shipment. Before completing the payment, we provide detailed, high-resolution photographs of the products and their packaging for your thorough review.
Q3. Which delivery terms do you offer for your customers to choose from?
A: We present a comprehensive suite of delivery options, including EXW, FOB, CFR, CIF, and DDU, catering to a broad spectrum of logistical preferences and requirements.
Q4. Can you describe your delivery timelines?
A: On standard terms, we require 15 to 30 days post-receipt of your advance payment to adeptly process and dispatch your orders. Nevertheless, the precise delivery timeline is dependent on the specific items and their respective order volumes.
A: Certainly, we possess the advanced capability to manufacture products based on your samples or technical drawings, with the skillset to develop any requisite molds and fixtures.
Q6. What is your policy regarding samples?
A: We are pleased to offer samples for your assessment; however, the responsibility for covering the sample and associated courier charges rests with the customer.
Q7. Do you conduct testing on all your products before they are shipped?
A: Absolutely, we perform exhaustive testing on 100% of our goods, ensuring they exceed our stringent quality standards prior to dispatch.
Q8. What does your warranty entail?
A: Our warranty is robust and all-encompassing, extending a one-year guarantee, provided the product remains free from damage due to misuse or human error.