| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a lasting partnership with your business clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize maintaining superior product quality while offering competitive pricing, ensuring our customers consistently derive value and benefit from our offerings.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T with the remaining 70% to be settled before shipment. Prior to the balance payment, we provide detailed photographs of the products and packaging to assure you of our commitment to quality.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU, tailored to accommodate your specific logistical needs.
Q4. What is your standard delivery timeline?
A: Typically, our delivery time ranges from 15 to 30 days following the receipt of your advance payment. The precise timeline is influenced by the nature and volume of your order. Q5. Are you capable of producing based on samples?
A: Absolutely, we are equipped to produce according to your samples or technical drawings, with the capability to construct the necessary molds and fixtures.
Q6. Can you elaborate on your sample policy?
A: We are pleased to offer samples; however, the cost of the sample and courier charges must be covered by the customer.
Q7. Do you conduct tests on all goods prior to delivery?
A: Yes, a rigorous 100% testing protocol is applied to all our goods prior to dispatch, ensuring that our products meet our high standards of quality.
Q8. What does your warranty cover?
A: We provide a comprehensive one-year warranty on all products, covering any issues not resulting from human damage, to guarantee your peace of mind.
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