Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you ensure a long-lasting partnership with your clients?
A: We maintain exceptional product quality and offer competitively priced solutions to provide our customers with significant advantages.
Q2. What are your payment terms?
A: A 30% deposit is required via T/T, with the remaining 70% balance due before delivery. We will provide you with photographs of the products and their packaging before you make the final payment.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to accommodate your needs.
Q4. What is the estimated delivery time?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. The precise delivery timeline is contingent upon the specific items and the order volume. Q5. Are you able to produce items based on samples?
A: Absolutely, we can manufacture products from your samples or technical drawings, and we are capable of creating the necessary molds and fixtures.
Q6. Could you clarify your sample policy?
A: We are able to provide samples, however, the cost of the sample and the courier must be covered by the customer.
Q7. Do you conduct tests on all goods prior to dispatch?
A: Yes, we perform a thorough 100% inspection of all goods before dispatch to ensure quality.
Q8. What warranty do you offer?
A: We offer a one-year warranty, provided there is no human-induced damage.