| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business a long-term collaboration?
A: We ensure enduring partnerships by consistently delivering superior quality products at competitive prices, ensuring our customers enjoy significant benefits.
Q2. What are your terms of payment?
A: We require a 30% T/T deposit upfront, with the remaining 70% payable prior to delivery. We will provide photos of the products and packaging for your review before the final payment is made.
Q3. What delivery terms do you offer for selection?
A: Our delivery terms include EXW, FOB, CFR, CIF, and DDU, allowing you flexibility in choosing what suits your needs best.
Q4. What can you tell us about your delivery time?
A: Typically, delivery takes between 15 to 30 days post receipt of your advance payment. The exact timeframe is contingent upon the specific items and order quantity. Q5. Are you able to manufacture according to samples?
A: Absolutely, we can produce based on your samples or detailed technical drawings. We have the capability to develop the necessary molds and fixtures for production.
Q6. What is your policy regarding samples?
A: We are pleased to offer samples, though customers will need to bear the associated costs for the sample and courier services.
Q7. Do you conduct thorough testing of all goods prior to dispatch?
A: Yes, indeed. We pride ourselves on conducting comprehensive tests on each and every product before they are dispatched to ensure flawless quality.
Q8. What can you tell us about your warranty?
A: We offer a robust one-year warranty, provided there is no damage caused by human error, ensuring peace of mind for our customers.
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