Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you establish enduring and fruitful business partnerships with your clients?
A: By consistently maintaining superior product quality and offering competitive pricing, we ensure our customers enjoy maximum benefits, fostering long-term collaboration.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before shipment. Prior to settling the balance, we provide detailed photos of the products and packaging to ensure complete satisfaction.
Q3. Which delivery terms do you offer for client selection?
A: Our flexible delivery options include EXW, FOB, CFR, CIF, and DDU, tailored to meet diverse logistical needs.
Q4. How do you manage your delivery timelines?
A: Typically, delivery takes between 15 to 30 days post advance payment. However, the exact timing is contingent upon the specific items and order volume. Q5. Are you able to manufacture products based on samples?
A: Absolutely, we can produce according to your samples or technical drawings, utilizing our capabilities to develop necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We offer samples, with the cost and courier fees being the responsibility of the customer.
Q7. Is product testing conducted prior to delivery?
A: Indeed, we conduct comprehensive testing on 100% of our goods to ensure they meet our rigorous quality standards before they depart our facility.
Q8. What warranty do you offer for your products?
A: We stand by our quality with a one-year warranty, provided the product has not suffered human-inflicted damage.