| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions (FAQ)
Q1: How do you ensure long-term partnership and cooperation with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are passionately committed to excellence. We prioritize delivering superior product quality paired with competitive pricing, ensuring our cherished clients enjoy unrivaled advantages. This unwavering dedication fosters trust and cultivates enduring partnerships that stand the test of time.
Q2. What are your terms of payment?
A: Our payment process is designed for simplicity and transparency. A 30% T/T deposit is required upfront, with the remaining 70% due prior to delivery. To instill confidence, we provide detailed images of the product and packaging
before the final transaction is concluded, ensuring clarity and assurance.
Q3. What delivery terms do you offer for your clients to choose from?
A: Demonstrating our commitment to flexibility, we present a wide range of delivery terms. Clients can choose from EXW, FOB, CFR, CIF, and DDU, allowing them to tailor logistics to their specific needs and preferences.
Q4. How do you manage your delivery timelines?
A: Precision and punctuality are at the heart of our delivery operations. Generally, we deliver within 15 to 30 days post advance payment. However, this timeframe is adaptable, depending on order specifics and volume, to ensure personalized service.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Absolutely, our state-of-the-art facilities empower us to replicate products from your samples or technical drawings. We craft high-precision molds and fixtures, consistently maintaining the exceptional quality standards you expect.
Q6. Could you elaborate on your sample policy?
A: We offer samples to prospective clients to showcase our product's superior quality firsthand. Kindly note that sample costs and courier fees are borne by the client, ensuring a fair and transparent process.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is our hallmark. We rigorously test 100% of our products before dispatch, reflecting our unwavering commitment to excellence and reliability.
Q8. Can you give details about your warranty provisions?
A: We offer a comprehensive one-year warranty with every purchase, covering all issues except those caused by human-induced damage. This ensures peace of mind and instills confidence in your investment.
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