| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure the longevity and strength of our business partnership?
A: We are committed to maintaining exceptional product quality and offering competitive pricing, ensuring our customers consistently reap benefits from our collaboration.
Q2. What are your payment terms?
A: We require a 30% deposit by T/T, with the remaining 70% due prior to shipment. We will provide photos of the products and their packaging so you can confirm before settling the balance.
Q3. Which delivery terms do you offer for selection?
A: We offer a variety of delivery options including EXW, FOB, CFR, CIF, and DDU.
Q4. What are your delivery timelines?
A: Typically, delivery takes between 15 to 30 days upon receiving your advance payment. However, the exact delivery schedule depends on the specific items and quantity of your order. Q5. Do you have the capability to produce based on samples?
A: Absolutely, we can produce according to your samples or technical drawings. Our team is equipped to construct the necessary molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We can certainly provide samples, though customers must cover the cost of the sample as well as shipping fees.
Q7. Do you conduct tests on all goods prior to delivery?
A: Yes, indeed. We ensure a 100% testing protocol is followed for all products before dispatching.
Q8. What is your warranty policy?
A: We offer a one-year warranty, provided there is no evidence of human-induced damage.
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