| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a lasting and fruitful business collaboration with your clients?
A: We are committed to maintaining exceptional product quality while offering competitive pricing, ensuring that our customers enjoy tangible benefits and value over time.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T with the balance of 70% due before shipment. Prior to final payment, we provide detailed photographs of the product and packaging for your assurance.
Q3. What delivery terms do you offer for convenience and flexibility?
A: We offer a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to best suit your logistical needs.
Q4. How reliable is your delivery schedule?
A: Typically, delivery takes between 15 to 30 days following receipt of your advance payment. However, the exact timeline may vary based on the specifics of your order and its size. Q5. Can your production adapt to sample specifications?
A: Absolutely, we can tailor production to your samples or technical drawings, creating the necessary molds and fixtures to meet your specifications perfectly.
Q6. Do you have a policy for providing product samples?
A: Yes, we offer sample provision. However, the cost of the sample and courier services must be covered by the customer.
Q7. Is there a quality assurance test for your products before they are dispatched?
A: Certainly! We conduct thorough 100% testing on all products prior to delivery to guarantee quality and performance.
Q8. What type of warranty support do you offer?
A: We provide a one-year warranty, ensuring peace of mind, provided there is no damage caused by misuse.
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