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Q1: How do you ensure long-term partnership and cooperation with your clients?
A: Our commitment to excellence is unwavering. At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize superior product quality and competitive pricing to ensure our cherished clients reap exceptional benefits. This dedication fosters trust and solidifies lasting partnerships.
Q2. What are your terms of payment?
A: We implement a straightforward payment policy requiring a 30% T/T deposit. The remaining 70% balance is settled before delivery. To assure transparency and confidence, we provide comprehensive product and packaging visuals
before the final payment is made.
Q3. What delivery terms do you offer for your clients to choose from?
A: Our commitment to flexibility is demonstrated through our range of delivery options. Clients can choose from EXW, FOB, CFR, CIF, and DDU to best suit their logistical needs.
Q4. How do you manage your delivery timelines?
A: Precision and punctuality are key. Delivery timelines typically span 15 to 30 days post advance payment. This timeframe may vary based on your order's specifics and volume, ensuring customized service.
volume of your order. Q5. Are you capable of producing goods based on samples?
A: Indeed, we are equipped to replicate products from your samples or technical drawings. Our advanced facilities allow us to create precise molds and fixtures, upholding the quality you expect.
Q6. Could you elaborate on your sample policy?
A: Samples are available to those interested, demonstrating our product's quality firsthand. Kindly note, the sample cost and courier fees are the client's responsibility, ensuring clarity and fairness.
Q7. Do you conduct thorough testing on all goods before dispatch?
A: Quality is our hallmark. We guarantee that 100% of our products undergo rigorous testing before dispatch to uphold our promise of excellence.
Q8. Can you give details about your warranty provisions?
A: We are proud to offer a comprehensive one-year warranty with every product, covering all, except human-induced damage, ensuring peace of mind and confidence in your investment.