Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: We continuously uphold the highest standards in product quality while offering pricing that is not only competitive but advantageous for our partners. This dual focus ensures that our clients consistently reap the benefits of doing business with us, thereby nurturing long-lasting and mutually rewarding relationships.
Q2. What is your terms of payment?
A: We operate on a straightforward payment plan to facilitate your transactions smoothly. A 30% deposit via T/T is required to initiate the process. The remaining balance of 70% is due before dispatch, ensuring transparency and trust. We also provide complete photographic documentation of both your products and packaging, awaiting your approval before the final payment is processed.
Q3. What is your terms of delivery for you to select?
A: Our delivery terms are designed to offer flexibility and meet your logistical preferences, with options available including EXW, FOB, CFR, CIF, and DDU. This flexibility ensures that we can accommodate your specific shipping needs, making the process seamless and tailored to your requirements.
Q4. How about your delivery time?
A: Our commitment to timely delivery is consistent, with an estimated timeline of 15 to 30 days following the receipt of your advance payment. This timeline can vary based on the specific products and quantities ordered, ensuring we provide accurate delivery scheduling tailored to your order specifications. Q5. Can you produce according to the samples?
A: Certainly, we are fully equipped to manufacture products precisely according to your samples or technical drawings. Our capability extends to the creation of custom molds and fixtures, ensuring the final product aligns perfectly with your exact requirements and specifications.
Q6. What is your sample policy?
A: We gladly offer samples for your thorough evaluation. The cost of the samples and the courier charges are borne by the customer, allowing you to assess the quality and suitability of our products before making a full commitment.
Q7. Do you test all your goods before delivery?
A: Indeed, quality assurance is paramount. We rigorously test 100% of our products prior to shipment. This thorough testing process ensures that every item meets our stringent quality standards, providing you with confidence in the reliability and performance of your purchases.
Q8. How about your warranty?
A: We offer a robust one-year warranty on all our products, covering any issues that may arise, except those resulting from human-induced damage. This warranty underscores our commitment to quality and customer satisfaction, giving you peace of mind with every purchase.