| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a long-term partnership with our business?
A: We prioritize maintaining exceptional product quality and competitive pricing, ensuring our customers consistently benefit from a sustainable partnership.
Q2. What are the terms of payment you offer?
A: Our payment terms involve a 30% deposit via T/T, with the remaining 70% to be settled before shipment. We provide photos of the products and packaging for your assurance before the final payment.
Q3. What delivery terms do you offer for selection?
A: We offer flexible delivery terms including EXW, FOB, CFR, CIF, and DDU to meet your needs.
Q4. What is the estimated delivery timeframe?
A: Typically, delivery takes between 15 to 30 days post receipt of your advance payment. The exact timeframe is contingent upon the specific items and the quantity ordered. Q5. Are you able to produce according to samples?
A: Absolutely, we can produce based on your samples or technical drawings. We are equipped to develop the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We are capable of providing samples; however, customers are responsible for covering the sample and courier costs.
Q7. Do you conduct tests on all products before delivery?
A: Yes, we are committed to performing a comprehensive 100% quality test on all products prior to delivery.
Q8. What warranty do you offer?
A: We offer a one-year warranty, provided there is no damage caused by human interference.
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