| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure enduring and prosperous business relationships with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our unwavering commitment to maintaining exceptional product quality combined with attractive pricing ensures our clients experience significant benefits and unparalleled satisfaction, fostering long-lasting professional relationships.
Q2. What are your accepted terms of payment?
A: We offer flexible payment terms to facilitate smooth transactions: a 30% T/T advance as a deposit is required, followed by a 70% balance payment prior to shipment. To instill confidence, we provide detailed photographs of the products and their packaging for your review before the final payment is made.
Q3. Which delivery terms do you offer for your customers to choose from?
A: To accommodate diverse logistical preferences, we offer a versatile array of delivery options including EXW, FOB, CFR, CIF, and DDU, ensuring a seamless fit for your specific transportation needs.
Q4. Can you describe your delivery timelines?
A: Our efficient processing typically requires 15 to 30 days after receiving your advance payment to prepare and dispatch orders. Please note, the precise delivery timeline varies based on specific product requirements and order volumes, ensuring tailored service for every request.
A: Absolutely, we possess the expertise and facilities to fabricate custom products based on your samples or technical drawings, and we are fully equipped to develop all necessary molds and fixtures to meet your exact specifications.
Q6. What is your policy regarding samples?
A: We are pleased to offer sample provision, with the understanding that customers will bear the sample and courier costs, allowing you to experience our product quality firsthand before making a purchase decision.
Q7. Do you conduct testing on all your products before they are shipped?
A: Absolutely, rigorous testing protocols are applied to 100% of our products to affirm they meet our stringent quality standards, ensuring only the most reliable and high-caliber goods are delivered to our clients.
Q8. What does your warranty entail?
A: We proudly offer a robust one-year warranty that safeguards your purchase against any defects, provided there's no damage from misuse or human error, reflecting our confidence in the durability and reliability of our products.
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