| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure our business thrives in long-term cooperation?
A: We diligently maintain top-tier quality and offer competitive pricing. This strategy ensures our esteemed customers always derive significant benefits, fostering enduring partnerships.
Q2. What are your payment terms?
A: Our payment terms are straightforward—30% T/T is required as a deposit, and the remaining 70% must be settled before delivery. Prior to the final payment, we provide you with detailed images of the products and packaging to assure you of quality.
Q3. What delivery terms are available for selection?
A: We offer a variety of delivery options to suit your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. Can you elaborate on your delivery timelines?
A: Typically, delivery occurs within 15 to 30 days following the receipt of your advance payment. However, specific delivery times will vary based on the nature and quantity of your order. Q5. Are you capable of producing according to sample specifications?
A: Absolutely! We can manufacture products based on your samples or technical drawings. Our team is adept at creating the necessary molds and fixtures to bring your vision to life.
Q6. What is your policy regarding samples?
A: We are pleased to provide samples; however, the cost of the sample and courier must be borne by the customer.
Q7. Do you conduct comprehensive tests on all goods prior to delivery?
A: Yes, indeed. We conduct thorough 100% testing on all goods before they are dispatched to ensure they meet our high standards of quality.
Q8. What does your warranty entail?
A: We offer a one-year warranty, covering manufacturing defects, provided there is no human-inflicted damage. Rest assured, our commitment to quality extends well beyond purchase.
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