| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business a long-term partnership?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are committed to maintaining superior product quality paired with competitive pricing strategies, ensuring our customers consistently experience substantial benefits.
Q2. What are your terms of payment?
A: We require a 30% T/T deposit initially, followed by the remaining 70% payment before the dispatch of your order. Prior to settling the balance, we provide comprehensive product and packaging photography to maintain transparency and assure satisfaction.
Q3. Which delivery terms can you accommodate for selection?
A: Our flexible delivery options include EXW, FOB, CFR, CIF, and DDU, designed to meet a variety of logistical needs.
Q4. What is your estimated delivery timeline?
A: Typically, our delivery timeframe spans 15 to 30 days post receipt of your advance payment. The precise schedule is contingent on the specifics of the items and the volume of your order. Q5. Can you manufacture based on supplied samples?
A: Absolutely, we can manufacture according to the samples or technical drawings you provide. Our capabilities include mold creation and fixture building to accurately meet your specifications.
Q6. Could you explain your sample policy?
A: We are pleased to offer samples; however, the cost of the sample and the courier must be covered by the customer, ensuring seamless service and satisfaction.
Q7. Do you conduct testing on all products before shipping?
A: Indeed, we perform rigorous testing on 100% of our products prior to delivery, guaranteeing unmatched quality and reliability with each order.
Q8. What warranty do you offer?
A: We confidently offer a comprehensive one-year warranty, covering all non-human-caused damages, underscoring our dedication to customer satisfaction and product excellence.
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