Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: We are dedicated to fostering enduring partnerships by delivering unmatched product quality coupled with highly competitive pricing. This strategic approach ensures that our partners consistently reap substantial advantages, fostering trust and mutual prosperity for a sustainable and thriving business relationship.
Q2. What are your payment terms?
A: We offer clear and straightforward payment terms, initiating with a 30% deposit via T/T. The remaining balance of 70% is required prior to shipment. To assure commitment to excellence, we provide detailed photographs of the products and their packaging, furnishing peace of mind before you finalize the payment.
Q3. What delivery terms do you offer for selection?
A: Catering to a wide array of shipping preferences, we present a versatile selection of delivery terms including EXW, FOB, CFR, CIF, and DDU. This empowers our partners to choose the most suitable option to seamlessly fit their logistical requirements.
Q4. Can you provide details about your delivery timeline?
A: Our delivery timeline generally spans from 15 to 30 days post-receipt of advance payment, contingent upon specific product details and order volume. We are steadfast in our commitment to prompt delivery while maintaining the pinnacle of quality standards. Q5. Can you manufacture based on samples?
A: Certainly, we excel in meticulous custom production, whether through your samples or technical drawings. Our adept team is adept at fabricating the essential molds and fixtures, effortlessly transforming your distinctive concepts into tangible realities with precision.
Q6. What is your policy on providing samples?
A: We are delighted to supply samples to potential partners. Although sample costs and courier fees are the client's responsibility, this initiative allows you to personally assess the superior quality of our products before committing to a larger order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, our rigorous quality assurance protocol ensures that every single product undergoes comprehensive testing prior to dispatch. This meticulous attention to quality ensures that our partners receive only the finest products, reflecting our unwavering commitment to excellence.
Q8. What does your warranty cover?
A: Our robust warranty offers an extensive one-year coverage, excluding damage from human actions. This comprehensive assurance underscores our confidence in the durability and reliability of our offerings, granting peace of mind to our valued customers.