| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a successful and lasting business partnership with your clients?
A: We commit to upholding exceptional product quality and competitive pricing, ensuring our customers reap tangible benefits and fostering enduring relationships.
Q2. What are your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% payable before dispatch. Rest assured, we'll provide photographic evidence of the products and their packaging for your peace of mind before settling the balance.
Q3. Which delivery terms do you offer for selection?
A: We provide a variety of delivery options, including EXW, FOB, CFR, CIF, and DDU, to cater to your specific needs.
Q4. Can you elaborate on your delivery timeline?
A: Typically, our delivery timeframe ranges from 15 to 30 days post-receipt of your advance payment. The precise timeline is contingent upon the nature and volume of your order. Q5. Are you able to manufacture based on samples?
A: Absolutely, we can produce items based on your samples or technical drawings, complete with mold and fixture creation.
Q6. Could you explain your sample policy?
A: We are pleased to offer samples; however, customers are responsible for sample and courier costs.
Q7. Do you conduct thorough testing on all products before shipment?
A: Yes, we ensure every product undergoes comprehensive testing before dispatch to guarantee quality.
Q8. What warranty do you provide?
A: We offer a one-year warranty, covering any issues excluding human-induced damage.
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