FAQ:
Q1: How do you ensure long-term partnerships with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., our steadfast commitment to building enduring partnerships with clients is rooted in delivering unmatched product quality paired with competitive pricing. This unwavering dedication ensures we consistently offer remarkable value, cultivating mutual growth and fortifying our relationships with customers.
Q2. What are your payment terms?
A: We adhere to clear and straightforward payment terms, requiring a 30% T/T deposit to initiate the process. The remaining 70% balance is settled before shipment. To reinforce our promise of quality, we provide detailed photographs of the products and their packaging before the final payment is made.
Q3. What delivery terms do you offer for selection?
A: Our comprehensive range of delivery terms, including EXW, FOB, CFR, CIF, and DDU, is tailored to meet a variety of logistical preferences, ensuring we address your specific transportation needs with maximum efficiency.
Q4. Can you provide details on your delivery timelines?
A: Typically, we fulfill deliveries within a 15 to 30-day window following receipt of your advance payment. However, timelines might vary depending on product specifications and order volume. Q5. Is custom production based on samples possible?
A: Absolutely! We specialize in custom manufacturing based on your samples or technical drawings, meticulously crafting precise molds and fixtures to bring your unique vision to fruition.
Q6. Can you elaborate on your sample policy?
A: We are pleased to offer samples to prospective customers, with the understanding that the cost of the sample and courier will be covered by the customer. This policy enables you to confidently assess our product quality before proceeding with a larger order.
Q7. Are all goods tested before shipment?
A: Certainly, every product undergoes an exhaustive 100% testing procedure to ensure impeccable quality before shipment, providing peace of mind and confidence in our products.
Q8. What does your warranty cover?
A: Our robust one-year warranty covers any manufacturing defects, provided there is no human-induced damage, ensuring you have complete satisfaction and confidence in the enduring quality of our offerings.
Audited Supplier 
){kind=link}