FAQ:
Q1: How do you make our business as long-time cooperation?
A: We ensure long-term partnerships by maintaining outstanding product quality and offering competitive pricing. This strategy guarantees that our clients consistently enjoy significant benefits.
Q2. What is your terms of payment?
A: Our payment terms are structured as follows: a 30% T/T deposit, with the remaining 70% due prior to delivery. We will provide you with detailed product and packaging photos before you settle the final balance.
Q3. What is your terms of delivery for you to select ?
A: Our flexible delivery terms include EXW, FOB, CFR, CIF, and DDU, allowing you to choose the option that best suits your needs.
Q4. How about your delivery time ?
A: Typically, our delivery timeline is 15 to 30 days following the receipt of your advance payment. However, the exact delivery schedule may vary based on the specific items and order quantities. Q5. Can you produce according to the samples?
A: Absolutely, we can produce items based on your samples or technical drawings. We have the capability to develop the necessary molds and fixtures to meet your specifications.
Q6. What is your sample policy?
A: We are pleased to provide samples, though we kindly ask that customers cover the sample and courier costs.
Q7. Do you test all your goods before delivery?
A: Yes, quality assurance is a top priority for us. We conduct comprehensive 100% testing of all goods prior to delivery.
Q8.How about your warranty?
A: We proudly offer a one-year warranty on our products, provided there is no human-induced damage, ensuring peace of mind with your purchase.
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