Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: We are committed to maintaining unparalleled product quality combined with competitive pricing, ensuring our clients consistently enjoy benefits and satisfaction.
Q2. What are your payment terms?
A: Our payment structure necessitates a 30% deposit via T/T, with the remaining 70% due prior to shipment. We are dedicated to providing you with comprehensive product and
packaging images for your detailed inspection before the final payment is made.
Q3. What delivery terms are available for selection?
A: We offer a diverse array of delivery options including EXW, FOB, CFR, CIF, and DDU, tailored to meet your specific requirements.
Q4. What is your standard delivery timeframe?
A: Our standard delivery timeframe ranges from 15 to 30 days following the receipt of your advance payment. This timeline may vary based on specific product details and
order volume. Q5. Are you able to manufacture according to provided samples?
A: Certainly, we are capable of crafting products based on your samples or technical drawings, ensuring precision with the development of necessary molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We can provide samples; however, the cost of the sample and courier fees are the responsibility of the customer.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Indeed, we conduct rigorous testing on 100% of our products prior to delivery, ensuring superior quality and reliability.
Q8. What are the specifics of your warranty?
A: We provide a one-year warranty, granting you peace of mind, as long as the product remains free from human-induced damage.