| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize building lasting relationships with our partners by delivering exceptional product quality and offering strategically competitive pricing, ensuring our clients maximize enduring benefits.
Q2. What are your payment terms?
A: Our payment terms are designed to be straightforward and transparent; we require a 30% deposit via T/T upfront, with the remaining 70% balance due before delivery. To foster trust and assurance, we provide detailed product and packaging photos prior to the final payment.
Q3. What delivery terms do you offer for selection?
A: We offer a comprehensive range of delivery terms, including EXW, FOB, CFR, CIF, and DDU, which provides our clients with the flexibility to choose the option that best fits their logistical needs and shipping preferences.
Q4. Can you provide details about your delivery timeline?
A: Typically, our delivery timelines are between 15 to 30 days following receipt of your advance payment. However, the specific timeframe may vary based on the item details and the quantity ordered. Q5. Can you manufacture based on samples?
A: Without a doubt, we are fully equipped to produce items based on your provided samples or technical drawings. Our expertise extends to creating the necessary molds and fixtures to meet your specifications with precision.
Q6. What is your policy on providing samples?
A: We gladly provide samples to demonstrate our product standards, though please note that the cost of samples and courier services needs to be borne by the customer.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, quality assurance is paramount at Shandong Fulong Electric Vehicle Co., Ltd. We conduct thorough 100% testing on all products prior to dispatch to ensure they meet our rigorous standards.
Q8. What does your warranty cover?
A: Our warranty policy provides coverage for a full year, offering peace of mind to our customers. It is important to note that the warranty excludes damage resulting from human actions.
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