| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term business cooperation with your partners?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are committed to cultivating enduring business alliances through a synergistic blend of outstanding product quality and highly competitive pricing. This powerful combination creates substantial value for our partners, ensuring they consistently benefit from our collaboration. Our unwavering dedication to excellence and mutual growth builds a foundation of trust, paving the way for a prosperous and lasting business relationship.
Q2. What are your payment terms?
A: Our payment terms are crafted for utmost transparency and ease to foster trust with our partners. We require an initial 30% deposit via T/T, with the balance of 70% payable before shipment. To provide assurance of our quality commitment, we offer comprehensive photo documentation of the products and packaging prior to the final payment, ensuring your complete satisfaction.
Q3. What delivery terms do you offer for selection?
A: We present an extensive array of delivery terms-EXW, FOB, CFR, CIF, and DDU-designed to cater to a wide spectrum of shipping needs. This flexibility empowers our partners to select the most suitable logistical arrangement, ensuring a seamless and efficient shipping process tailored to their preferences.
Q4. Can you provide details about your delivery timeline?
A: Our delivery schedule typically spans 15 to 30 days post-advance payment receipt, varying based on item specifics and order volume. We are steadfast in our commitment to punctuality and quality, ensuring that every delivery meets our rigorous standards for excellence. Q5. Can you manufacture based on samples?
A: Certainly, we excel in crafting bespoke products based on your samples or technical drawings. Our skilled team is proficient in developing the necessary molds and fixtures to transform your unique designs into reality with precision and skillful execution, ensuring your vision is brought to life.
Q6. What is your policy on providing samples?
A: We are pleased to offer samples to potential partners, enabling you to experience the exceptional quality of our products firsthand. Please note that the sample cost and courier fees are borne by the customer, facilitating a thorough evaluation before committing to a more substantial order.
Q7. Do you conduct tests on all goods before they are dispatched?
A: Absolutely, our dedication to superior quality is unwavering. We implement a meticulous quality assurance protocol, ensuring that every single product is thoroughly tested before dispatch. This rigorous process guarantees that our partners receive only the highest quality offerings, reinforcing our commitment to excellence.
Q8. What does your warranty cover?
A: Our robust warranty provides one year of comprehensive protection against defects, barring human-induced damage. This warranty underscores our confidence in the resilience and dependability of our products, offering peace of mind and assurance to our esteemed customers.
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