| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a lasting and fruitful business partnership with your clients?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we are committed to maintaining exceptional product quality paired with competitive pricing, ensuring our clients experience continuous and substantial benefits from our collaboration.
Q2. What are your payment terms?
A: Our payment terms are straightforward: a 30% deposit via T/T is required upfront, with the remaining 70% due before shipment. Prior to completing payment, we will provide detailed photographs of the products and packaging for your approval.
Q3. What delivery options do you offer for selection?
A: We offer a variety of delivery terms to meet diverse needs, including EXW, FOB, CFR, CIF, and DDU, ensuring flexibility and convenience in logistics.
Q4. Can you elaborate on your delivery timeframe?
A: Typically, delivery is executed within 15 to 30 days following receipt of your advance payment. However, the exact timeline can vary depending on the specific items and order quantity. Q5. Can you produce according to the samples?
A: Absolutely, we have the capability to produce items based on your samples or technical drawings, complete with mold and fixture construction.
Q6. What is your policy regarding samples?
A: We are pleased to offer samples upon request, although clients are responsible for covering the sample and courier costs.
Q7. Is rigorous testing conducted on all products before dispatch?
A: Indeed, every product undergoes comprehensive testing to ensure quality and reliability before leaving our facility.
Q8. What are the details of your warranty coverage?
A: We offer a robust one-year warranty on our products, covering all non-human-induced damages, providing you with peace of mind and assurance of quality.
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