Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: Our unwavering commitment to excellence guarantees supreme product quality paired with competitive pricing. We strive to deliver exceptional satisfaction and lasting value, ensuring our clients' trust and loyalty.
Q2. What are your payment terms?
A: Our payment structure includes a 30% deposit via T/T, with the remaining 70% due prior to shipment. We pledge to provide detailed product and packaging images
for your thorough examination before settling the final balance.
Q3. What delivery terms are available for selection?
A: We present a versatile selection of delivery options, such as EXW, FOB, CFR, CIF, and DDU, each finely tuned to cater to your specific preferences.
Q4. What is your standard delivery timeframe?
A: Typically, our delivery period spans from 15 to 30 days post-receipt of your advance payment. This schedule may adjust based on the complexity of the product and
order size. Q5. Are you able to manufacture according to provided samples?
A: Indeed, we possess the expertise to produce items based on your samples or technical schematics, adeptly developing necessary molds and fixtures.
Q6. Could you elaborate on your sample policy?
A: We can certainly supply samples; however, customers are accountable for both the sample cost and associated courier expenses.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Absolutely, we administer rigorous testing on every single product prior to delivery, ensuring unparalleled quality and dependability.
Q8. What are the specifics of your warranty?
A: We offer a comprehensive one-year warranty, providing assurance and peace of mind, contingent upon the product remaining intact and free from human-induced harm.
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