| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Frequently Asked Questions:
Q1: How do you nurture enduring and robust business relationships with your partners?
A: We consistently uphold outstanding product quality paired with competitive pricing strategies. This approach allows our clients to reap substantial advantages, thereby cultivating long-lasting collaborations built on trust and mutual success.
Q2. Could you please clarify your payment terms for our mutual understanding?
A: Our payment terms are straightforward: We require a 30% deposit via T/T, with the remaining 70% due before shipment. To ensure total transparency, we provide comprehensive images of the products and their packaging before the final payment.
Q3. What are the delivery terms you provide to facilitate convenient options?
A: We offer a range of delivery terms including EXW, FOB, CFR, CIF, and DDU, ensuring flexible and convenient options tailored to meet your specific shipping preferences.
Q4. Could you shed light on your delivery timelines to help us plan effectively?
A: Generally, delivery is completed within 15 to 30 days after receiving your advance payment. However, the precise timeline is subject to the order's complexity and quantity. Q5. Can you manufacture products based on samples provided by us?
A: Certainly, we are proficient in manufacturing products using your samples or technical drawings. Our skilled team is adept at creating custom molds and fixtures to fulfill your exact requirements.
Q6. What is your policy regarding the provision of samples, and what are the associated costs?
A: We are pleased to offer samples for your evaluation; however, customers are expected to cover the costs of the sample and the associated courier fees.
Q7. Do you rigorously test all products before they are dispatched to guarantee satisfaction?
A: Indeed, we perform comprehensive testing on every product prior to dispatch, ensuring each item meets our high standards of quality and reliability.
Q8. Could you elaborate on the product warranty you offer to reassure customers?
A: We provide a one-year warranty that covers any defects, with the exception of those caused by human damage, offering peace of mind and assurance in the durability and dependability of our products.
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