| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business as long-time cooperation?
A: At Shandong Fulong Electric Vehicle Co., Ltd., we prioritize maintaining exceptional quality and offering our products at competitive prices. This strategy is designed to ensure that our valued customers consistently experience significant benefits, fostering a long-lasting and prosperous partnership.
Q2. What is your terms of payment?
A: Our payment terms are structured as follows: an initial deposit of 30% via T/T, followed by the remaining 70% to be settled before delivery. Prior to final payment, we provide comprehensive photographic documentation of both the products and their packaging to guarantee your satisfaction and confidence in your purchase.
Q3. What is your terms of delivery for you to select ?
A: We offer a variety of delivery options tailored to meet your needs, including EXW, FOB, CFR, CIF, and DDU. This flexibility allows you to choose the most convenient and cost-effective solution.
Q4. How about your delivery time ?
A: Typically, our delivery timeframe ranges from 15 to 30 days following the receipt of your advance payment. The exact duration is determined by the specific items and the volume of your order. We are committed to timely and efficient delivery for all customer orders. Q5. Can you produce according to the samples?
A: Absolutely, we possess the capability to manufacture products in accordance with your samples or technical drawings. Our skilled team is equipped to create custom molds and fixtures to meet your precise specifications.
Q6. What is your sample policy?
A: We are pleased to offer samples for your evaluation. However, it is important to note that the cost of the sample and courier fees are the responsibility of the customer.
Q7. Do you test all your goods before delivery?
A: Yes, we conduct comprehensive testing on 100% of our goods prior to delivery. This rigorous quality assurance process ensures that every product meets our high standards and your expectations.
Q8.How about your warranty?
A: We proudly offer a one-year warranty on our products, provided there is no human-induced damage. This commitment underscores our confidence in the durability and quality of our offerings.
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