| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you ensure a long-term partnership with our business?
A: We ensure enduring business cooperation by maintaining exceptional product quality while offering competitive pricing, securing mutual benefits for our valued clients.
Q2. What are the terms of payment you offer?
A: We require a 30% deposit via T/T, with the remaining 70% payable before dispatch. Prior to final payment, we'll provide detailed photos of your products and their packaging for your peace of mind.
Q3. Which delivery terms are available for selection?
A: We offer a variety of flexible delivery terms: EXW, FOB, CFR, CIF, and DDU to suit your logistical needs.
Q4. Could you provide details on your delivery timeline?
A: Typically, delivery is completed within 15 to 30 days following receipt of your advance payment. However, the exact timeframe is contingent upon the specific items and order quantity. Q5. Are you able to manufacture products based on samples?
A: Absolutely, we can craft products from your samples or technical drawings, equipped to create the necessary molds and fixtures.
Q6. Can you explain your sample policy?
A: We are pleased to offer sample products; however, customers need to cover the associated sample and courier costs.
Q7. Do you conduct thorough testing on all goods prior to shipment?
A: Yes, we ensure that every item undergoes a comprehensive 100% quality test before it leaves our facility.
Q8. What does your warranty cover?
A: We proudly provide a one-year warranty, covering all issues excluding human-induced damage.
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