| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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Frequently Asked Questions (FAQ):
Q1: How do you ensure a fruitful and enduring partnership with us?
A: We are committed to delivering superior quality products and maintaining competitive pricing strategies to guarantee mutual benefits for our valued clients.
Q2. What are your terms of payment?
A: Our payment terms are structured with a 30% T/T deposit upfront, with the remaining 70% due prior to dispatch. Rest assured, we will provide you with detailed images of the products and packaging before you complete the final payment.
Q3. Could you elaborate on the delivery terms available for your selection?
A: We offer a variety of delivery options to cater to your needs, including EXW, FOB, CFR, CIF, and DDU.
Q4. What can you tell us about your delivery timeframe?
A: Typically, our delivery process spans 15 to 30 days post receipt of your advance payment. The precise timeline is contingent upon the specific items and order volume. Q5. Are you equipped to produce items based on provided samples?
A: Absolutely, we possess the capability to manufacture products based on your samples or technical specifications. Our expertise includes crafting molds and fixtures to meet your requirements.
Q6. Could you explain your sample policy?
A: We are pleased to offer samples, with the understanding that clients are responsible for both the sample and courier costs.
Q7. Is all merchandise tested prior to delivery?
A: Yes, your peace of mind is our priority; we conduct thorough testing on all products to ensure 100% quality before dispatch.
Q8. What does your warranty cover?
A: We proudly offer a comprehensive one-year warranty on our products, provided there is no damage caused by human mishandling.
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