Frequently Asked Questions (FAQ):
Q1: How do you ensure our business relationship flourishes into a long-term partnership?
A: Our commitment to excellence is unwavering, as we focus on delivering superior product quality combined with competitive pricing. This ensures our valued clients reap significant rewards, nurturing a vibrant and lasting partnership.
Q2. What are your payment terms?
A: To facilitate peace of mind and convenience, we offer structured payment terms with a 30% deposit via T/T, followed by the balance of 70% prior to shipment. Rest assured, we provide comprehensive product and packaging photographs
for a thorough review before settling the final balance, ensuring complete transparency and trust.
Q3. What delivery terms are available for selection?
A: Our delivery options are designed to cater to diverse logistical needs, including EXW, FOB, CFR, CIF, and DDU, providing flexibility and customization.
Q4. What is your standard delivery timeframe?
A: Typically, our delivery timeframe ranges from 15 to 30 days post receipt of advance payment. This timeline may vary slightly based on specific product details and
order volume. Q5. Are you able to manufacture according to provided samples?
A: Certainly, we have the expertise to craft products based on your samples or technical drawings, and are adept at developing any necessary molds and fixtures to bring your vision to life.
Q6. Could you elaborate on your sample policy?
A: We are delighted to provide sample products for your assessment; however, the associated sample and courier costs are the responsibility of the customer.
Q7. Is there a testing protocol for all products before they are dispatched?
A: Absolutely, we employ a comprehensive testing protocol, ensuring that each and every product undergoes stringent checks before dispatch, upholding our standards of quality and reliability.
Q8. What are the specifics of your warranty?
A: We proudly extend a one-year comprehensive warranty, provided the product remains free from human-inflicted damage, offering peace of mind and customer satisfaction.
Audited Supplier 
){kind=link}