Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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FAQ:
Q1: How do you foster enduring business partnerships with your clients?
A: By ensuring top-notch quality and maintaining competitive pricing, we guarantee that our esteemed clients consistently reap mutual benefits.
Q2. What are your terms of payment?
A: We require a 30% T/T deposit upfront, with the remaining 70% due prior to dispatch. Photos of the products and packaging will be provided before the final payment is made.
Q3. What delivery terms do you offer for selection?
A: We offer a variety of delivery terms, including EXW, FOB, CFR, CIF, and DDU, to cater to your specific logistical needs.
Q4. Can you provide insights into your delivery timelines?
A: Our typical delivery timeframe ranges from 15 to 30 days subsequent to receiving your initial payment. The exact duration, however, is contingent upon the nature and volume of your order. Q5. Are you able to manufacture according to samples?
A: Absolutely, we are equipped to produce based on your samples or technical blueprints. Our capabilities include mold and fixture development.
Q6. Could you elaborate on your sample policy?
A: We are pleased to offer samples, although we kindly ask that customers bear the sample and courier costs.
Q7. Do you conduct tests on all products before they are shipped?
A: Yes, we perform comprehensive testing on 100% of our products to ensure quality and reliability before delivery.
Q8. What does your warranty cover?
A: We provide a one-year warranty, ensuring coverage against any issues, provided there is no damage caused by human error.