Customization: | Available |
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After-sales Service: | One Year |
Warranty: | One Year |
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FAQ:
Q1: How do you ensure long-term cooperation with your business partners?
A: We prioritize maintaining exceptional product quality combined with competitive pricing, allowing our customers to maximize their benefits and sustain long-term partnerships.
Q2. What are your payment terms?
A: We require a 30% deposit via T/T, with the remaining 70% due before delivery. To ensure transparency, we provide product and package photos prior to final payment.
Q3. Which delivery terms do you offer for selection?
A: We offer several options, including EXW, FOB, CFR, CIF, and DDU, tailored to meet your delivery needs.
Q4. What is your average delivery time?
A: Typically, delivery takes between 15 to 30 days after we receive your advance payment. The exact time frame is contingent on the specific items and order quantity. Q5. Are you capable of producing based on samples?
A: Absolutely, we can create products from your samples or technical drawings and have the capability to construct the necessary molds and fixtures.
Q6. What is your policy regarding samples?
A: We provide samples, although customers are responsible for covering the sample and courier costs.
Q7. Do you conduct tests on all products before they are shipped?
A: Yes, we conduct thorough testing on 100% of our products to ensure they meet our high standards before delivery.
Q8. What warranty coverage do you offer?
A: We offer a one-year warranty, provided there is no damage caused by human error.