| Customization: | Available |
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| After-sales Service: | One Year |
| Warranty: | One Year |
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FAQ:
Q1: How do you make our business a long-lasting partnership?
A: We ensure enduring collaborations by maintaining exceptional product quality and offering competitive pricing, thus maximizing benefits for our esteemed customers.
Q2. What are your payment terms?
A: We require a 30% T/T deposit upfront, with the remaining 70% payable before delivery. Rest assured, we will provide detailed photos of your products and their packaging before you settle the balance.
Q3. Which delivery terms do you offer for selection?
A: You can choose from a variety of delivery terms including EXW, FOB, CFR, CIF, and DDU to best suit your needs.
Q4. What is your estimated delivery timeframe?
A: Typically, delivery takes between 15 to 30 days after receiving your advance payment. However, the precise delivery schedule is contingent upon the order's specifics and quantity. Q5. Are you able to produce items based on samples?
A: Absolutely, we can craft products based on your samples or technical drawings, and we have the capability to create the necessary molds and fixtures.
Q6. Could you explain your sample policy?
A: We are pleased to provide samples, though customers are responsible for covering both the sample and courier costs.
Q7. Do you conduct tests on all your products before they are dispatched?
A: Indeed, we rigorously test 100% of our products to ensure they meet our high standards before delivery.
Q8. Can you tell me about your warranty?
A: We offer a comprehensive one-year warranty, provided there is no damage caused by human error.
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